Outpatient

On the first floor are the departments of Internal Medicine, Surgery, Orthopedics, Neurosurgery, Cardiovascular

Surgery, Blood Collection Center, Outpatient Treatment Center, Outpatient Chemotherapy Center, Reception, Accounts, as well as the Regional Medical Collaboration Room.

On the second floor from the central elevator are the departments of Pediatrics, Ophthalmology, Ear Nose and Throat, Psychiatry, Dermatology, Reconstructive Surgery, Urology, Obstetrics and Gynecology, Radiology, and so forth, as well as the administration office.

On the third floor are found the medical offices, library, general information center and meeting rooms.

In the outpatient area, we have progressed further forward with the Total Reservation System that we have been using thus far. Without causing patient congestion or crowding, patients come at their appointed times, and we are able to provide them with smooth outpatient consultations.

In addition, up to now, patients were called to consultation rooms via loudspeakers. However, in the new outpatient area, we have introduced the patient guidance system using an electric bulletin board.

The patients are called by the displaying of the number they were issued on arrival at the reception desk.

The consultation progress situation is also displayed. This not only made life easier, but it also created a more peaceful visitor area.

We have installed three “Automatic Re-registration machines“ that allow for the smooth processing of arrivals. Through these, the arrival processing is quickly handled.

For returning patients with an appointment, the machine prints out the “Basic Voucher” that has the day’s consultation schedule entered on it, and the staff will guide patients from there.

In April, 2004, all departments of this hospital switched over from paper medical records to electronic medical records and in September, 2009, the version has been upgraded.

With electronic records, there is no need of carrying the records around, and once the patient has arrived, examinations and consultations are possible right away.

As test and X-Ray results can be seen promptly on the consultation room monitor, easy-to-understand visual explanations are now possible. And, most important of all, electronic records contribute greatly to medical safety.